Contact Us

Any pre-sale or support-related questions? Something different?

Get help from our plugin documentation, or send us a detailed message:

Support

What do you need help with?

Summary

What's the reason for your refund request?

You can find the invoice for your purchase directly in your customer account.

You have questions about licenses? This might help you:

Good news! Our plugin can retrieve products even without access to the official Amazon API? Take a look at the documentation of our AAWP API.

Are you experiencing problems connecting to the Amazon API? This might help you:

Are you having trouble activating your license? This might help you:

License Server – Problems and Fixes

Stars/ratings/reviews don't show up on your site? This might help you:

Star ratings and reviews don’t show up

Some products are not displayed correctly on your site? Please take a look the following article first:

Step-by-step troubleshooting guide for solving the “Products not found” issue

What's your question or comment?

Website / URL

Relevant Files (e.g. Screenshots, Logs)

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Last Name

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If you experience any problems submitting the form, please feel free to email us directly to support@getaawp.com.