We have already released version 3.9.3 of our plugin (see changelog), which fixes bugs coming with the last update.

Before contacting our support, please update your website(s) to the latest version (see instructions) and check if your problem still occurs. If this is the case, we will be happy to assist you. Thank you very much 🙂

We have temporarily withdrawn the new update to version 3.9 of our plugin. The update will be available again later today and will appear in your WordPress admin area.
Due to a short break, our support will be not available from Monday, 18th until Friday, 22th of December. We will be back as usual on Saturday, 23th December and will respond to you as soon as possible.

Get help from our plugin documentation, or send us a detailed message:

This helps make sure you get the right answer fast.