Contact - Amazon Affiliate WordPress Plugin

We have already released version 3.9.3 of our plugin (see changelog), which fixes bugs coming with the last update.

Before contacting our support, please update your website(s) to the latest version (see instructions) and check if your problem still occurs. If this is the case, we will be happy to assist you. Thank you very much ????[/notice]

As everyone, we will use the holiday season as a chance to spend time with friends and family, and refresh our minds. That’s why our support team will be unavailable between December 23rd and January 3rd. We will be back as normal on January 4th. We wish you and your family a safe and happy holiday season.

We have temporarily withdrawn the new update to version 3.9 of our plugin. The update will be available again later today and will appear in your WordPress admin area.

Due to a short break, our support will be not available from Monday, 18th until Friday, 22th of December. We will be back as usual on Saturday, 23th December and will respond to you as soon as possible.

Get help from our plugin documentation, or send us a detailed message:

What do you need help with? *

This helps make sure you get the right answer fast.

What's your license key? *

Summary *

Please summarize your issue or question in a few words.

What's the reason for your refund request? *

You can find the invoice for your purchase directly in your customer account.

You have questions about licenses? This might help you:

License Upgrades
License Renewals
How-to change the domain of your license
License Server – Problems and Fixes

Are you having problems connecting to the Amazon API? This might help you:

Amazon API “not connected” – Frequent causes
Amazon API: “RequestThrottled” and how to fix it?

Are you having trouble activating your license? This might help you:

License Server – Problems and Fixes

Stars/ratings/reviews don't show up on your site? This might help you:

Star ratings and reviews don’t show up

Some products are not displayed correctly on your site? Please take a look the following article first:

Step-by-step troubleshooting guide for solving the “Products not found” issue

What's your question or comment? *

Please provide as many details as possible. The more we know about, the better we can help you.

Website / URL

If you want us to take a look at your website, please give us the exact link.

Relevant Files (e.g. Screenshots, Logs)

Click or drag files to this area to upload. You can upload up to 3 files.

The following file types are allowed: jpg, gif, png, pdf, txt, log. The maximum file size is 1 MB per file.

What's your name? *

First

Last

What's your email address? *

Confirm Email

Marketing Consent

I would like to be informed about plugin relevant news, product recommendations and discount promotions

GDPR Agreement *

I consent to having this website store my submitted information so they can respond to my inquiry and I have read the Privacy Policy. I know that I can revoke my consent at any time by email to support@getaawp.com.

Name

If you experience any problems submitting the form, please feel free to send us an email directly to support@getaawp.com.