We have already released version 3.9.3 of our plugin (see changelog), which fixes bugs coming with the last update.

Before contacting our support, please update your website(s) to the latest version (see instructions) and check if your problem still occurs. If this is the case, we will be happy to assist you. Thank you very much ????[/notice]

As everyone, we will use the holiday season as a chance to spend time with friends and family, and refresh our minds. That’s why our support team will be unavailable between December 23rd and January 3rd. We will be back as normal on January 4th. We wish you and your family a safe and happy holiday season.
We have temporarily withdrawn the new update to version 3.9 of our plugin. The update will be available again later today and will appear in your WordPress admin area.
Due to a short break, our support will be not available from Monday, 18th until Friday, 22th of December. We will be back as usual on Saturday, 23th December and will respond to you as soon as possible.

Get help from our plugin documentation, or send us a detailed message:


You can find the invoice for your purchase directly in your customer account.

Good news! Our plugin can retrieve products even without access to the official Amazon API? Take a look at the documentation of our AAWP API.

Are you experiencing problems connecting to the Amazon API? This might help you:

Are you having trouble activating your license? This might help you:

Stars/ratings/reviews don't show up on your site? This might help you:

Some products are not displayed correctly on your site? Please take a look the following article first:

If you experience any problems submitting the form, please feel free to send us an email directly to support@getaawp.com.