In case the plugin was not able to establish a connection to the Amazon API, here you find a collection of all API connection error codes, messages, and their solutions.
AccessDenied #
This error occurs when the access key provided is not registered with Product Advertising API or the credentials being used are AWS credentials.
✅ Solution: Please visit your Amazon associates central and create API keys according to our tutorial.
AccessDeniedAwsUsers #
This error occurs when the access key provided is not registered with Product Advertising API or the credentials being used are AWS credentials.
✅ Solution: Please visit your Amazon associates central and create API keys according to our tutorial.
InvalidAssociate #
This error occurs when the access key is not mapped to the approved associate store.
✅ Solution: Please visit your Amazon associates central and make sure the API keys come from your account.
IncompleteSignature #
The request signature did not include all of the required components.
❌ Problem: It seems like there are problems on your server sending a correct API request.
InvalidPartnerTag #
The partner tag is not mapped to a valid associate store with your access key. Please visit associates central.
✅ Solution: Please visit your Amazon associates central and make sure the tracking id comes from your account.
InvalidSignature #
The request has not been correctly signed.
❌ Problem: It seems like there are problems on your server sending a correct API request.
RequestThrottled #
You send more API requests than your Amazon Associates account allows.
❌ Problem: Amazon made some changes regarding their affiliate program which brings several requirements to fully use their API. Please go through our article Amazon API: “RequestThrottled” and how to fix it? in order to solve this problem long-term.
If you lose access to Product Advertising API 5.0, you can continue to use other product linking tools, such as Site Stripe and generate revenue. You will regain access to Product Advertising API 5.0 within two days after your referred sales are shipped.
TooManyRequests #
The request was denied due to request throttling. Please verify the number of requests made per second to the Amazon Product Advertising API.
✅ Solution: This problem may occur temporarily only because the plugin needs to fetch many products from the API at the same time. Please wait for some hours and see if the problem remains.
❌ Problem: In case the problem still occurs, this may be related to the following situation: Amazon API: “RequestThrottled” and how to fix it?.
RequestExpired #
The request is past expiry date or the request date (either with 15-minute padding), or the request date occurs more than 15 minutes in the future.
❌ Problem: This problem usually occurs when the server’s date/time setting is incorrect. To resolve the problem, please contact your web hosting provider’s support.
InvalidParameterValue #
Some of the input parameter relating to request are invalid or missing.
MissingParameter #
Some of the input parameter relating to request are invalid or missing.
UnknownOperation #
The operation requested is invalid. Please verify that the operation name is typed correctly.
Undefined error #
Undefined error.
❌ Problem: Please get in touch with us directly and provide temporary WP + FTP credentials, so we can investigate this issue.
